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Frequently Asked Questions

Company Overview

What does Sojern do?
Sojern is a vertically focused travel advertising network that leverages data from the world’s largest travel providers and we target advertising in contextual and non-contextual environments.

Can I book travel through Sojern?
No, we're not a booking site. Once you purchase travel through one of our airline partners, or one of our airline partner's distributors, Sojern's technology automatically adds customized content to your boarding pass or other travel communications.

Who are Sojern's partners?
We work with leading airlines and various technology providers.

Does Sojern do business outside the U.S.?
We sure do. We have relationships with airlines that fly passengers internationally. We can deliver our service anywhere in the world.

Who owns Sojern?
We are a privately held company. We're funded by Norwest Venture Partners and Trident Capital, two of the largest and most respected VC firms in the country.

How does Sojern make money?
We charge advertisers a fee for placing targeted ads on travel communications, for example, online boarding passes.

What is the cost to passengers for this enhanced travel experience?
Zip. Nada. All the content is free for travelers.

Does Sojern collect personally identifiable information from me?
Sojern does not collect personally identifiable information. We collect anonymous data against a browser.

Does Sojern have a privacy policy?
Absolutely. Here's a link to our policy. If you have any questions about it, don't hesitate to contact us.

What kind of company is Sojern to work for?
We're headquartered in Omaha, Nebraska so we like a Midwestern work ethic: work hard, play hard. We're focused on connecting advertisers with our valuable users across our well lit collection of properties. Our work is challenging but it's also great fun.

What is your company culture?
We hire professionals and expect them to show a professional attitude albeit in a relaxed environment. We're a small company so it's easy to stand out. There's no free lunch at Sojern, but there are lots of healthy snacks.

How do I find out about career opportunities at Sojern?
Check out our current openings.

How can I give feedback?
Fill out our feedback form. We'd love to hear from you.


Business

How can I advertise with Sojern?
Fill out our advertiser inquiry form or call us at 877-9-SOJERN.

How can I partner with Sojern?
We're always looking for creative and innovative ways to partner. Contact our Business Development group through this form.


Advertising

Why should I advertise with Sojern?
Two reasons: First, we provide an opportunity to reach travelers, who have some of the most enviable demographics around with their higher-than-average income and spending habits. Second, we allow advertisers to connect with travelers based on their specific itineraries and demographics, so businesses can reach the right customer, with the right message, at the right time.

What types of ads does Sojern sell?
We offer promotional space on the main page of a boarding passes, itineraries and out on our network in a variety of sizes and media types. Check out our media kit or contact our sales people for more information.

What targeting is available?
We offer a myriad of behavioral, demographic and geographic targeting options.

How does Sojern select which ads to display?
We work with advertisers or their agencies to determine when and where they want their ads to appear.

How much does it cost?
See our media kit for details. For more info, contact us here or by calling 877-9-SOJERN.

Are there any content restrictions?
Yes. We don't accept any advertising for alcohol, firearms, ammunition, fireworks, gambling, pornography, tobacco, airlines, politics, or religion. For a complete copy of Sojern's Acceptable Advertising Guidelines, please contact our sales people.

Does Sojern create the ads?
We sell ad space and we serve ads, but we don't typically create them. However, contact us if you'd like to discuss options.

Does Sojern use self-service advertising?
Not initially, but we're working to offer a self-serve option.

How quickly can Sojern set up my campaign?
Very quickly. We can usually launch a campaign within one business day once all materials have been received.

How do I get started?
Contact us here or call us at 877-9-SOJERN.

How do I talk to a salesperson?
Call 877-9-SOJERN to reach a sales person or to have someone call you back at a time that is convenient for you.