Sojern is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Sojern is under a legal duty to protect any personal information we collect and we will only use that information in accordance with the law, including the Data Protection Act. We use leading technologies and encryption software to safeguard data and we apply strict security standards to prevent any unauthorized access to it.
1. Do we share your Personal Data with other organisations?
However, we will share your Personal Data with our third party suppliers who need to process your data in order to fulfil your request. These third parties are required under contract not to use your Personal Data other than to promote the services requested by Sojern and to guarantee to our reasonable satisfaction that they have sufficient processes in place to ensure the security of your data whilst it is in their care.
You expressly consent to the sharing of your Personal Data with our contractors and third party service providers for the purpose of providing services to you.
If you send a testimonial or comment to us, we may post it on our site or use it in advertising materials. We will attribute your testimonial to you by posting your first and last initial or your first name and last initial next to your testimonial on our site or advertising materials, if provided.
Regardless of any choices you may make regarding your Personal Data, Sojern may disclose Personal Data if it believes in good faith that such disclosure is necessary to (a) comply with relevant laws or to respond to subpoenas or warrants served on us; or (b) protect or defend the rights or property of Sojern or users of our services.
If you provide Sojern with your contact details and agree to receive promotional messages, we may share your details with our affiliates or third-party businesses that offer goods or services that we believe may be of interest to our customers. Many customers appreciate the offerings they receive from such third parties; however, we allow you to opt out at any time of having your Personal Data shared with affiliated or unaffiliated third parties for the purpose of sending you relevant information.
Sojern may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1 August 2015.
1.1 What we collect
We may collect the following information:
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
1.2 What we do with the information we gather
We require this information to understand your needs and to provide you with a better service, including for the following reasons:
- Internal record keeping
- We may use this information to improve our payroll and expense processing
- We may periodically send promotional emails about information which we think you may find interesting using the email address which you have provided
- From time to time, we may also use your information to contact you with information about Sojern. We may use the information to customize the website according to your interests
- To respond to any complaints we receive from you by email
- To track the success of our marketing activity
Keeping information about you secure is very important to us. Non-sensitive details (your email address, for example) are transmitted normally over the Internet but no data transmission over the Internet can be guaranteed to be totally secure. As a result, while we strive to protect your personal information, any information that you send to us is at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.
Use of children’s data
We do not knowingly collect or store any personal information about children/individuals under the age of 18. We do not display personal information about children on the site. If you are aged under 18 please seek your parents’/guardians’ permission beforehand whenever you provide personal information to the Site. Any such users without this consent are not allowed to provide us with personal information.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us to provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or to any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies, if you prefer. This may prevent you from taking full advantage of this website.
1.6 How you can access, update or delete your information
The accuracy of your information is important to us. If you wish to review and correct any information we hold about you (for example, if you change email address or if any of the other information we hold is inaccurate or out of date) please email us at firstname.lastname@example.org or write to us at 18 Soho Square London, WID3QL. We may charge gbp10 for information requests to cover our costs in providing you with details of the information we hold about you.
1.7 Changing your mind about marketing messages and keeping your details up-to-date
We offer you choices regarding the collection, use and sharing of your Personal Data. When you register on one of our Sites or respond to one of our communications or offers, we will ask you if you want to receive future communications from us. You may indicate consent to receipt of these communications by entering your personal details and choosing what information you would like to receive, or by not ticking the opt-out box provided.
Should you decide to stop receiving further communications from us, you will have the opportunity to “opt-out” by following the unsubscribe instructions provided in the email you receive or, on some of our sites, by going to “Edit Your Profile”, or “My Account” after you have logged in.
If you are contacting us by email or by post, please be sure to include your full name and address in your opt-out request in order to allow us to process your request for any changes to your preferences.
Note that we may retain changed or deleted information in our archives, but we will not keep any such information for longer than is reasonably necessary.
2. Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Accordingly, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
2.1 Transferring your information outside of Europe
If you use our services while you are outside the EU, your information may be transferred outside the EU in order to provide you with those services.
2.2 Your consent to this Agreement