Learn how Hotel ICON drove more first-time guest direct bookings with Sojern’s RevDirect™.

Case Study

Hotel ICON is proudly unique. Located in the bustle and energy of Tsim Sha Tsui, it’s a luxuriously-designed hotel with a uniquely intimate feel. ICON focuses on creating the perfect individual experience for each of their guests, and their service style reflects that. With that, the Hotel ICON team sought to drive more direct bookings with Sojern’s RevDirect™ solution, as an opportunity to serve even more guests.

DOWNLOAD THE CASE STUDY TO SEE HOW SOJERN HELPED HOTEL ICON:

  • Find new customers—65% of Sojern-driven direct bookings were first-time guests
  • Gain ownership of the direct customer relationship for future CRM efforts
  • Drive hundreds of direct bookings to the Hotel ICON site

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