Trusted by Travel Industry Leaders

Trusted by Hotel Industry Leaders

Discover What Our Platform Can Do for You
Discover what our Guest Experience Solutions can do for you

Reach Your Property Revenue Goals

Benefits That Add to Your Bottom Line

Unrivaled Traveler Insight

Automate with AI Smart Concierge

Allow your busy staff to focus on top-notch service while our solution cuts front desk calls by over 50% and boosts response times by 30%. Address guest needs promptly - schedule room service, upsell attraction tickets, optimize spa sales, and expedite housekeeping and maintenance.

Take the guesswork out of travel marketing. Now you can reach and influence potential customers using a personalized data-driven marketing strategy. Our travel insight provides unprecedented visibility into the dynamics of travel.

Multichannel Scale

Engage with Guest Marketing Suite

Guest Marketing Suite lets you engage guests seamlessly pre-stay, mid-stay, and post-stay via email, SMS, and chat. Foster genuine guest relationships with consistent, relevant communications to boost direct bookings, grow revenue via upsells, and foster loyalty.

Boost your efficiency in customer acquisition almost immediately when you utilize Sojern's deep multichannel scale across multiple digital channels. Delivering the right message at the right time gives your digital marketing campaigns the power to work harder and smarter.

Automated Optimization

Excel with Reputation Manager

Managing guest satisfaction and your hotel’s reputation are key to your property’s success. Reputation Manager lets you generate real-time feedback from guests and instantly respond to in-stay and online guest reviews. Transform guests into brand advocates.

Time to maximize your budget for its entire trip down the marketing funnel. By letting Sojern's platform automatically manage budget allocations across digital channels, you can be sure that your campaign is performing at its peak in every conceivable metric.

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See How It Works

See How Grupo Posadas Beat the Competition

See How Our Customers Beat the Competition

Elevate Your Guest Experience Today

Let us show you why thousands of hotel brands around the world use Sojern to achieve their marketing goals.