Sojern Delivers Multi-Channel Marketing Solutions Across the LHW Portfolio

The Leading Hotels of the World looked to Sojern as a preferred marketing solution to drive direct bookings for their individual properties, through their multi-channel marketing initiatives. In eight months since the collaboration began, Sojern has influenced over $4.6M in direct booking revenue across 48 of their hotels

Goal

Independent hoteliers have a lot on their plate—from delivering an exceptional customer experience to managing staff, to marketing. The corporate team at LHW aims to lighten the load of their properties by working with innovative providers to help achieve their goals. The LHW team wanted a marketing solution to recommend to their 400+ properties to assist with their digital marketing efforts and drive direct bookings.

Solution

In eight months, Sojern has influenced $4.6M+ in direct booking revenue across 48 properties. Hotel-level feedback is positive. “Sojern is always working for us, constantly attracting new guests to our property,” says Roxana Medina, Director of Marketing at Carillon Miami Wellness Beach Resort. "Sojern drives direct bookings without the upfront investment,” adds Devina Hindom, Director of Marketing Communications at Capella Ubud, Bali, “My favorite things are the service and the user-friendly dashboard.”