“Sojern has been a critical partner for a number of years and has done a phenomenal job for our organization. They have our best interests in mind. The biggest benefit of working with them is they have a fundamental understanding of exactly what a destination organization does as they have such a long history of supporting DMOs. They understand us and the consumers we're trying to reach. The knowledge of what we do is absolutely critical. It makes the process so much more seamless. The team is amazing and we look at them as an extension of our own.”

"We enjoy working with Sojern and appreciate the value and performance they bring to our digital marketing—not just with the great ROI, but the comprehensive insights, fantastic customer service, and reaching the audiences most important to us."

"The service provided by the team at Sojern is excellent. Their nonstop focus on using traveller behaviour and optimising campaign performance is what has led us to achieving such excellent results."

“Since we started working with Sojern in 2021, campaigns have been easy to scale and measure in a quick and flexible manner. The Sojern team has been so responsive and is there to support us with questions and concerns, or to nimbly adjust our strategy to optimize campaign performance. It is a huge value to have a collaborative and strategic partner like Sojern.“

“Since going live, we have observed significant growth in our direct booking channels and increased awareness of our website. Sojern plays a key role in shifting business from OTAs to our direct channel, which is essential for building our in-house database and offering special benefits to loyal customers”

"Thanks to Sojern's Reputation Manager, we can communicate with guests effectively, identify problems promptly, and resolve guest issues instantly. Instead of negative experiences, we turn them into opportunities to enhance their impression."

"Working with Sojern has been a game-changer for us, it has really helped to move the needle. They are by far the top-performing partner that we work with, and also the one that requires the least amount of effort from my side. They have a direct impact on my website bookings, with revenue that I wasn’t making before."

"You could have 1,000 eyes on your property, but if they are not the right eyes, then they will not convert into bookings. The fact that Sojern can target the right segment for our property, as well as their extensive knowledge in the hotel industry specifically, were huge selling points for us."

“Sojern's qualified travel data elevated our digital strategy, allowing us to target users throughout their journey. From awareness-driving CTV campaigns to conversion-focused social ads, Sojern's data helped us reach travelers at the right time, significantly boosting US travel bookings.”