Data-Driven Marketing Gives Dollywood an 6.8X ROI

diamond shaped images a various luxurious locations

6.8X ROI

over 3 months

700+ Conversions

over 3 months

.06% CTR

when optimized towards ROAS, double the .03% industry benchmark
Package Used
Managed Service

As the #1 theme park in the US, Dollywood turned to Sojern for our travel audiences, unmatched insights, and efficient targeting to increase ticket sales and brand awareness.

"Sojern has been a partner of ours through constant digital change - from new privacy guidelines to cookieless to destinations partnership - and have helped us navigate and innovate through all of it. I appreciate that they push us and the rest of the industry to get the most out of our marketing efforts."

David West
Executive Director of Destination Marketing, Herschend Family Entertainment


Nestled in the foothills of the Great Smoky Mountains, Dollywood offers world-class rides, entertainment, dining, and is known to have the friendliest park atmosphere in the world. They partnered with Sojern, also known for its first-class customer service, to reach travelers who showed intent to visit Tennessee, or were open to visiting a family amusement park.


As savvy-digital marketers, Dollywood knew to let the data do the talking, and to not constrict their targeting based on demographics or geographics. Instead, with only a few contextual parameters, Sojern’s automated machine learning algorithms were able to quickly identify, reach, and scale Dollywood’s message to the right audiences, acquiring visitors and driving more sales. By targeting those who showed intent, no matter their demographics or where they were in the world, Sojern was able to use Dollywood’s marketing budget efficiently and effectively, delivering over 700 conversions for Dollywood, an 6.8X ROI in three months.

Read Similar Stories

When you think of thought leaders, think Sojern. It’s no secret that the travel industry looks to us when it comes to identifying the latest trends and insights.

Blue Hawaiian Helicopters

Blue Hawaiian Helicopters and Sojern Partner to Drive an 8x ROI While Scaling Spend

Read Their Story

Rainbow Ryders

Rainbow Ryders and Sojern Partnership Generates 104 Ticket Transactions and over $50K in Revenue

Read Their Story

The Tour at NBC Studios

Sojern Drives Strong Ticket Sales for The Tour at NBC Studios

Read Their Story