Learn How Sojern Helped Sumaq's Strategy to Grow Direct Bookings by 10%

diamond shaped images a various luxurious locations
Results

10%

growth in direct bookings over three years

$260,000+

in direct bookings revenue

Achieved

greater exposure across online channels
Package Used
Managed Campaign
Channels
Display
Search Engine Marketing
Social
Industry
Hotel

Sumaq in Machu Picchu has been a Sojern partner for over three years, working to increase direct bookings. Through running an always-on marketing strategy across Display, Search Facebook, and Instagram, Sojern has delivered over $260K in direct booking revenue, and helped grow Sumaq’s direct bookings by 10%.

"Sojern’s travel intent data has provided us with an online marketing strategy that is more successful than what we could achieve on our own. Sojern is always looking to innovate, and has been a real strategic partner these past three years."

José Castillo
E-commerce and Direct Sales Manager

Goal

If you want to stand out in the crowd, you need an online marketing strategy that is everywhere your potential guests are. This is not an easy feat for independent hotels, and while the team at Sumaq Machu Picchu tried to run some of these online advertising strategies themselves, they weren’t getting the right results. “We ran in-house SEM,” said José Castillo, E-commerce and Direct Sales Manager, “but it was expensive and had little return.”

Solution

Since Sumaq and Sojern first started working together, Sojern has generated $260,070 USD in direct booking revenue. And because they work on a commission-based model, Sumaq only pays for the completed bookings that Sojern provides. “It’s been better than running our own campaign,” continues Castillo, “and along with our own internal efforts, Sojern has helped increase our direct bookings by 10%.”

Read Similar Stories

When you think of thought leaders, think Sojern. It’s no secret that the travel industry looks to us when it comes to identifying the latest trends and insights.

This is some text inside of a div block.

Leading Hotels of the World

Sojern Delivers Multi-Channel Marketing Solutions Across the LHW Portfolio

This is some text inside of a div block.

The Ruskin Hotel & Suites

The Ruskin Hotel Uses Sojern’s Pay on the Stay to Launch Digital Marketing with Minimal Effort

This is some text inside of a div block.

Accor South East Asia

Accor South East Asia Drives Direct Booking Success Throughout Their Portfolio, with Sojern