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Drive Brand Goals While Enabling Property Performance

With access to sophisticated marketing tools and a team of travel experts, you’ll boost brand engagement and direct bookings.

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Hotel with swimming pool
Direct bookings
World-class Technology

Want to Join Forces With Sojern? You’re in Good Company.

Sojern’s team of travel experts maximizes your campaign performance.

Find Your Ideal Guests and Keep Them Coming Back

Put your data to work inside the Sojern Traveler Ecosystem™ to boost customer lifetime value. Together, we can:

  • Augment your first-party data
  • Build high-performing audiences
  • Reactivate your ideal guests and find others who fit that profile

Align Corporate Efforts to Support Property Goals

Both Brand and Property marketing teams benefit from our partnership. We work with each to ensure that strategies are aligned and are never competing. Our platform helps:

  • Corporate brand teams demonstrate the impact of their efforts on property performance
  • Supplement corporate efforts so properties can support their unique needs
  • Break down silos across data, budgets, and channels to streamline and unify digital marketing efforts

Better Profits Flow From Satisfied Guests

More guests having positive experiences means better online reviews and increased loyalty. Our Guest Experience Solutions were created specifically to:

  • Engage with your guests before, during, and after their stay to drive cross-sell and upsell of ancillaries or upgrades
  • Satisfy guest needs and requests to improve online review scores
  • Leverage AI to automate routine work - freeing up precious staff bandwidth
Young couple checking into a hotel
Smiling hotel receptionist looking at computer
Smiling woman looking at her phone

Numbers Don’t Lie: Our Customers Beat the Competition

376%

increase in direct booking revenue

+40%

conversion rate

33x

return on investment (ROI), over a third above goal
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Onyx Hospitality Group logo
Marriott International logo
Choice Hotels Logo
Brisas Group logo

Our Multichannel Solutions Have A Lot of Fans

Your ideal travelers constantly navigate across channels as they plan for and purchase their upcoming trip. When you find them at the moment they’re most receptive to your message, you win. Sojern sets you up for virtual victory.

  • Display: Reach your target audience with high-quality display, native, and video placements
  • Video: Inspire and connect deeply via the most engaging storytelling medium
  • Native: Boost your content with non-disruptive ads that fit seamlessly into the website experience
  • Social: Find and engage travelers on social media channels like Facebook and Instagram
  • SEM: Execute keyword campaigns on the world’s largest search engines
  • Metasearch: Compete efficiently on the top metasearch engines as your brand defense strategy against the OTAs
  • Email: Integrate email into your arsenal to drive repeat visits, promotions, and ancillary revenue
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the sojern travel marketing platform

Incredible Benefits for Hotel Groups & Chains

Our real-time market insights, on-demand campaign and reporting tools, responsive creative services, and expert support team are all at your disposal. In today’s online environment, they could be the difference between just staying afloat and rising to new heights.

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Sojern dashboard
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Our Insights Set Us Apart

  • Get unmatched visibility into the traveler purchase journey. Billions of real-time search, booking, loyalty, and DSP data lead the way
  • Unlock the power of your first-party data with our privacy-forward approach
  • Glean valuable info for marketing strategies as the Sojern Traveler Ecosystem enriches your data

Corporate & Property Alignment

  • Synchronize your marketing across corporate and property channels and tactics so that campaign duplication and cannibalization are gone
  • Get configurable measurement and attribution rules to understand the impact of corporate marketing on property performance
  • Be confident as you navigate the digital landscape with Sojern’s wide range of reporting, insights, and analytics

A Platform That Works for You

  • Get more transparency, control, and flexibility by activating Sojern’s AI-Powered audiences in your own tech stack or through agency partners
  • Benefit from our team’s travel marketing expertise, and develop a custom plan to reach your marketing goals
  • Meet demand fluctuations in real time as our platform auto-optimizes marketing budgets and dynamically reallocates media

Stay Connected with Guests

  • Guest Experience Solutions let you engage way beyond the booking
  • AI Smart Concierge satisfies guest requests to help them make the most of their stay
  • Reputation Manager improves online review scores and prevents bad reviews from leaving the property
  • Unify guest profile data to build better lasting relationships with our Guest Marketing Suite

Need Something Else? We’re Flexible.

Find the perfect fit for your hotel’s unique needs. We’ve got a range of solutions to explore.

Commission

Risk free — you pay only for completed stays

Managed Campaign

Your budget, your goals — we make it happen

Guest Experience Solutions

Engage with your travelers before, during, and after their stay

Explore Our Solutions

Connect with us to explore solutions designed to achieve your specific marketing objectives
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Your Digital Marketing is About to Get Better

See firsthand why thousands of hotel brands across the globe partner with Sojern to make their marketing goals a reality.

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