With our set of AI-powered solutions you can engage and delight your guests like never before along their entire journey.
Our solutions enable you to increase direct bookings and ancillary revenue, improve guest experience and satisfaction, and manage your property’s reputation while reducing demands on resources and staff.
Guest Marketing Suite enables seamless engagement with your guests across email, SMS, and chat—pre-stay, mid-stay, and post-stay. Build lasting relationships, boost direct bookings, grow ancillary revenue, and foster loyalty through personalized, consistent communications.
Reputation Manager helps you transform guest feedback into actionable insights to protect your reputation, improve guest satisfaction, and enhance your online presence. Address concerns in real-time, foster positive reviews, and build stronger guest relationships.
AI Smart Concierge provides 24/7 seamless support, reducing front desk calls by over 65% and improving response times by 30%. Automate FAQs, upsell opportunities, and request management to enhance guest experiences and boost revenue.
“By using [AI Concierge] throughout the guest journey, Posadas has increased ancillary revenue with more than 53K requests over the last 9 months. Our guests satisfaction improved more than 19 percentage points in NPS (Net Promoter Score) from guests who had contact with our digital concierge experience.”
Get in touch today to find the right tools for you. Whether you need something specific or a bundled solution, we can provide a custom package to meet your every need. Learn how we can empower you to elevate the guest experience at your hotel.
Let us show you why elite hoteliers trust their guest experience to Sojern.
